Privacy Policy

 Note Privacy Policy


Collection of Personal Information

When you access or use the Services, we collect the following information:

Information you may provide to us: You may give us information about you by filling in forms on our website or through our app or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use the Services and when you report a problem with the website or with our app.


Information we collect about you: with regards to each of your visits to our website or our app we automatically collect the following information:

Login Information: We log technical information about your use of the services, including the type of browser and version you use, last access time of your wallet.

Device Information: We collect information about the device you use to access your account, including operating system and version, but this information is anonymized and not tied to any particular person.

Wallet Information: If you create a Note wallet through our services, you may choose to generate a public and private key pair. When you log out of the wallet, we collect an unencrypted public key. Under no circumstances do we ever collect an unencrypted private key from you, nor can we decrypt any wallet file data.

Transaction Information: We may collect and maintain information relating to transactions in your wallet.


Use of Personal Data

We may use your information to:

Understand and meet your needs and preferences in using our services;

Develop new and enhance existing service and product offerings;

Manage and develop our business and operations;

Carry out any actions for which we have received your consent;

Meet legal and regulatory requirements.

We also reserve the right to use aggregated personal data to understand how our users use our services, provided that those data cannot identify any individual.

We also use third party web analytic tools that help us understand how users engage with the website. These third parties may use first-party cookies to track user interactions to collect information about how users use our website. This information is used to compile reports and to help us improve our website. The reports disclose website trends without identifying individual visitors. You can opt out of such third party analytic tools without affecting how you visit our site.

We will process your personal data legally and fairly and not use it outside the purposes of which we have informed you. So far as we are able we shall ensure that all of your personal data is accurate and up to date.


Disclosure of Personal Data

We may share your information with selected recipients to perform functions required to operate your Note account on our behalf. All such third parties will be contractually bound to protect data in compliance with our policy. The categories of recipients include:

Companies within the Note corporate family globally, in order to provide the services to you.

Cloud services providers to store certain personal data and for disaster recovery services, as well as for the performance of any contract we enter into with you.

We also may share personal information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Note’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal data held by Note is among the assets transferred.

Except where we are required by law to disclose personal data or are exempted from, released from or not subject to any legal requirement concerning the disclosure of personal data, we will require any person to whom we provide your personal data to agree to comply with our privacy policy in force at that time or requirements substantially similar to such policy. We will make reasonable commercial efforts to ensure that they comply with such policy or requirements, however, where not expressly prohibited by law, we will have no liability to you if any person fails to do so. We shall require any third party, including without limitation any government or enforcement entity, seeking access to data we hold to have obtained a court order, or equivalent proof that they are statutorily empowered to access your data and that their request is valid and within their power.


Security of Personal Data

We protect personal data with appropriate physical, technological and organizational safeguards and security measures. Your personal data comes to us via the internet which chooses its own routes and means whereby information is conveyed from location to location. As such we cannot give any warranty or assurance that the means where information is conveyed to us are safe, reliable or have integrity. Our site has security measures in place to protect against the loss, misuse and unauthorized alteration of the information under our control. More specifically, our server uses EV SSL or other security protection by encrypting your personal data to prevent individuals from reading these data as they travel over the internet.